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All Staff Email Updates:

Coronavirus disease (COVID-19)

All Staff Email Updates


March 15, 2020

Update 3 - March 15, 8:00 pm 


BSCS is now in phase 3  of our response plan (see attached) this is because the Medical Officer of Health has just closed all schools and child care facilities. She has also noted that there is a community spread of the virus.  


Thanks to Elliott and his team we have set up a website where you can check updates and view information about the current situation at BSCS and in Alberta. You can access it by going to:

Password: washyourhands

At this time this is only a website for BSCS staff. It will be updated as we create these email updates.    


Both the provincial and federal governments are now recommending that folks NOT travel internationally. Our policies from the previous updates are still in force. 


The schools have been closed


Alberta’s Chief Medical Officer of Health has recommended that schools be closed in Alberta and that recommendation was accepted by the government.  At BSCS we may provide up to 3 paid days to allow for any staff needing to make arrangements for childcare.  Please immediately contact your manager to come up with a plan.  As soon as you are able to find childcare, we need you at work or working.  Our community members will need as many of us that are available to support them and ensure they are safe.  So, we implore you to do what you can to ensure that you can still work if you are healthy.  If you are not able to come to work tomorrow, please contact your manager as soon as possible.  


Facility/program closures 


Most of our facilities are NOT closed though they may be operating at reduced hours.  As of this update if you are healthy and able, or unless you have made other arrangements with your manager, you are expected to attend your usual work location.  We are an essential service for the people we serve. 

  • The C5 HUB is closed to public access but is still open to clients and staff. 

Screening to come


We will likely be asking all sites to do a proactive screening of clients and staff as they enter any facilities that remain open. We will provide materials and process support by tomorrow for teams to carry out these actions.  Please keep a close eye on your email and stay in regular contact with your manager. 


Here is the way that you can assess if you may be at risk of Covid-19 811 health Link (there may be a wait time) and the Covid-19 Self-assessment Link.


People with fever and/or a cough or shortness of breath are at highest risk of having COVID-19 if they meet any of the following criteria:


In the 14 days before illness onset, they:

  • Traveled anywhere outside of Canada;


  • Had close contact* with a confirmed or probable case of COVID-19;


  • NEW: Had close contact* with a person with acute respiratory illness who has traveled anywhere

outside of Canada within the last 14 days before their illness; OR

  • Had laboratory exposure to biological material (e.g. primary clinical specimens, virus culture isolates) known to contain COVID-19 virus.

* A close contact is defined as a person who:

  • Provided care for the individual, including healthcare workers, family members or other caregivers, or who had other similar close physical contact with the person without consistent and appropriate use of personal protective equipment


  • Lived with or otherwise had close prolonged contact (within 2 metres) with the person while the person was infectious


  • Had direct contact with infectious bodily fluids of the person (e.g. was coughed or sneezed on) while not wearing recommended personal protective equipment.

Take Care of yourself. 


Hey, we know this is tough and all of the challenges of life and work don’t stop because there’s now virus on top of everything else.  Our staff has been amazing in this time and we want to thank you all.  Please take care of yourself and others.  We are going to be OK.  If you’re feeling overwhelmed, afraid or just want to talk to someone in this difficult time please reach out to your managers and coworkers but most importantly remember that we have our Employee Assistance Program available. 


More to come and as always reach out if you have questions! 


COVID-19 Self-Assessment - Stop the Spread

Identifying and isolating people infected with COVID-19 is the only way to stop the spread.

The symptoms of COVID-19 are fever, dry cough or influenza-like symptoms. Use this self-assessment tool to determine whether you need to call 811 to get tested.

If you are awaiting COVID-19 test results, please do not call Health Link. You will be called directly with your results. It can take up to four days.

Take COVID-19 Self-Assessment


NOTE: You do not need to be tested for COVID-19 if in the past 14 days you have not traveled outside Canada or had contact with someone diagnosed as having COVID-19.

COVID-19 Response Plan