Bridge Housing Worker

REPORTS TO: Housing Manager

HOURLY RANGE: $20.63 - $24.27

HOURS: 4 days on & 4 days off rotational schedule

  • 8:00am - 6:00pm & 1:00pm - 11:00pm with one hour break

  • Weekday and Weekend shifts, flexibility required as demands of position vary

  • Part-time and Casual positions also available.

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services (BSCS).

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

BSCS is is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

Job Purpose:

Bridge Housing is a short-term accommodation for individuals who are transitioning out of homelessness. This program help to identify and provide connections to appropriate community supports before tenants move on to other housing options, thereby improving the chances of long-term housing success and retention. The Bridge Housing Worker will work with to address day-to-day operations as well as collaboration with Housing First teams and other external partners. The Bridge Housing Worker builds will work to build relationships with tenants in a meaningful way and works to meet their immediate needs.


  • Builds relationships and provides services to people living at Sandy’s Place (Crash Hotel), with the goal of nurturing life-skills and long-term housing goals.

  • Provide a safe and dignified living environment for individuals transitioning out of homelessness.

  • Completes new intakes and documentation of incoming tenants.

  • Deliver meals to tenants, daily.

  • Assists in the process of residential conflict management, and eviction.

  • Inputs digital client records through Microsoft applications and ETO.

  • Ensures timely communication to other team members and stakeholders in person and via phone and email.

  • De-escalates conflicts and respond to crisis situations including emergency and overdose response.

  • Works with participants to meet immediate needs and connects to appropriate community resources.

  • Maintains a healthy and clean work environment by taking part in cleaning and organization duties as needed.

  • Works collaboratively with external service providers including but not limited to: Housing First teams, Homecare, AHS, EPS, and other community supports.

  • Performing other related duties as assigned by the Manager.



Diploma or Degree in Human Services, or other related degree considered an asset. Relevant experience required.

Skills, Abilities and Attitudes:

  • Ability to work in partnership with other organizations.

  • Flexibility, creativity, enthusiasm and a willingness to learn.

  • Ability to work in a highly stressful and ever-changing environment.

  • Able to work non-judgmentally with all individuals within a trauma-informed, harm reduction framework.

  • Demonstrated and effective writing and verbal communication skills.

  • Demonstrated interpersonal and organizational skills.

  • Demonstrated de-escalation and emergency response skills.

  • Ability to work in an Indigenous cultural context.

  • Working knowledge of Microsoft Office (Word, Outlook and Excel in particular).

  • Comfortable working with a diverse population including newcomers, individuals experiencing homelessness, isolation, and issues related to substance use, mental health, etc.

  • Familiarity with local community resources (e.g. substance use, social services, justice).


  • Experience working in a community drop-in, group home, or other residential setting is an asset.

  • Experience working with inner-city agencies is an asset.

  • Experience with note-taking and detailing shift reports.

Other Requirements:

  • A strong commitment to upholding the guiding philosophies, value and beliefs of BSCS.

  • Enhanced Security Clearance conducted by Edmonton Police Service and Child Intervention Check.

  • First-Aid Certification.

To Apply: Please email your resume and cover letter to: Please include Bridge Housing Worker in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S+ communities.

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:




And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street’s COVID-19 Policy, all new hires are required to be fully vaccinated as defined by Alberta Health Services.