Communications Team Lead

JOB TITLE: Communications Team Lead (Temporary)

REPORTS TO: Senior Manager Communications and Engagement

HOURLY RANGE: $23.47 – $27.61 per hour

HOURS: 37.5 hours a week.

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

Job Purpose:

Reporting to the Senior Manager of Communications and Engagement, the Communications Team Lead is responsible for leading and executing day to day communications operations.

This is a 1 year temporary position with a chance for extension/permanency.


· Leads and executes day to day communications operations.

· Co-chair weekly communications strategy meetings.

· Uses Communications tactics to grow and maintain Boyle Street Community Services brand and image.

· Strategically handles media requests to the organization and provides media relations support to individuals speaking on behalf of the organization.

· Oversees and executes organizational social media (content generation, content scheduling, frequency, reporting).

· Responsible for media releases, advisories, statements, and events as required.

· Manages communications campaigns as required.

· Provides oversight of internal communications assets.

· Supports the Senior Manager of Communications and Engagement in building, maintaining, delivering, and evaluating strategic priorities.

· Provides brainstorming and copy-editing support to the Communications team when needed.

· Maintains digital communications assets.



Degree or diploma in marketing, communications or public relations is preferred. An appropriate combination of education and experience will be considered.

Skills, Abilities and Attitudes:

  • Well-grounded in the principles and practice of communication planning, media relations and event management.

  • Especially skilled writer.

  • Comfortable as a media spokesman.

  • Works well with contractors in creative industry including designers the graphic arts, print, web development and event management.

  • Great attention to detail, knows how to delegate and to be a team player.

  • Understands the needs of people who are marginalized and face multiple barriers.

· Excellent interpersonal and communication skills with a demonstrated ability to build strong, trusting relationships with all levels within the organization.

· Strong organizational and prioritizing skills to manage diverse responsibilities

· Ability to adapt to change and willingness to be flexible and versatile in a changing work environment while maintaining effectiveness and efficiency.


  • 3-5 years of experience in the communications industry.

  • Significant background in media relations.

  • Skill with a range of communication tools including web and print material.

  • A background that includes working for a non-profit or a social service provider would be advantageous.

Other Requirements:

· A strong commitment to upholding the guiding philosophies, value and beliefs of BSCS

· Enhanced Security Clearance conducted by Edmonton Police Service and Child Intervention Check

· Valid Class 5 Driver’s License

Closing Date: Until a Suitable Candidate is Found.

To Apply:

Please email your resume and cover letter to: Please include Communications Team Lead in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:




And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.