Encampment Outreach Worker

JOB TITLE: Encampment Outreach Worker


SALARY RANGE: $23.99 per hour

HOURS: 7:00AM -3:30PM, Monday to Friday (hours may vary slightly to meet program needs)


* Please note this is a temporary position, only guaranteed until March 31, 2021 *

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

Job Purpose:

The Encampment Outreach Team helps prepare people who are actively sleeping rough for permanent housing by connecting them to resources such as ID and income support, securing bridge housing options, and making referrals to Housing First teams.


· Connect with street populations sleeping on public lands through intensive outreach in the River Valley, parks and other public spaces

· Connect individuals sleeping rough to resources that will improve their standard of living, such as housing, income, medical supports, and identification, accompany them to appointments, and advocate on their behalf

· Support people sleeping rough to move into available bridge housing options

· Liaise closely with Housing First teams

· Engage in housing diversion work



· Degree or equivalent in social services or related field preferred but not required

Skills, Abilities and Attitudes:

· Able to quickly, creatively and ethically solve problems with clients

· Proven ability to work in a respectful and client-centered manner

· Understands how to use de-escalation techniques

· Works with initiative, commitment and enthusiasm; physically fit

· Good working knowledge of Microsoft Office

· Familiar with entering data into databases, such as the Efforts to Outcomes system

· Able to plan and make decisions in a timely, organized and appropriate manner


· Experience in the following areas is essential:

o Working with Indigenous peoples and individuals from diverse cultures

o Working with marginalized communities

· The following would be an asset:

o Knowledge of Housing First programming in Edmonton

o Knowledge of evidence-based practices, motivational interviewing and cognitive behavioural techniques

o Particular expertise developing and monitoring case plans

o Local travel on behalf of clients and the agency is required; must have a valid class 5 license, reliable vehicle and clean driver’s abstract

o Criminal record and Child and Youth Information Systems checks are required

This unique position requires team members to walk long distances on rugged terrain, carrying bags with supplies that weigh between 20-25 pounds, in all weather conditions.

Closing Date: Until Suitable Candidates are Found.

To Apply:

Please email your resume and cover letter to: Please include, Encampment Outreach Worker in the Subject Line of the email. Please state in your cover letter how you heard about the position and what your availability is to work.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:




And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services, 2020

Community Centre Reception:
(780) 424-4106

Community Centre
10116-105 Avenue

Edmonton, AB T5H 0K2

ᐊᒥᐢᑿᒌᐚᐢᑲᐦᐃᑲᐣ (Amiskwacîwâskahikan),

Treaty 6 Territory


Charitable Registration no.: 118814391 RR0001

​Boyle Street Community Services is the trade name of The Boyle Street Service Society, an Alberta society and a registered charity.