Family Connections Facilitator, Ubuntu

JOB TITLE: Family Connections Facilitator, Ubuntu CSD

REPORTS TO: Ubuntu Manager

SALARY RANGE: $43,036 - $47,326/year ($22.07-$24.27/hourly)

HOURS: 37.5 hours/week including weekends and evenings to meet families’ needs


Connecting children and families through shared humanity.

The Ubuntu CSD (Collaborative Service Delivery) Program, is an innovative approach to child and family support which leverages a network of partner agencies and Children’s Services to create customized support for children, youth, and families in North East Edmonton.

Ubuntu offers a continuum of culturally aligned, community-based, family and child centered services. Collectively, with Boyle Street as the lead agency, Ubuntu is one point of access to a streamlined set of services that leverages the expertise of five networks to meet the needs of our families, children, and youth. Entitled the C5 (Collaborative Five) – Ubuntu works collaboratively with Boyle Street Community Services, Bent Arrow Traditional Healing Society, Edmonton Mennonite Centre for Newcomers, Norwood Child and Family Resource Centre, and Terra Centre for Teen Parents.

This position is based out of the C5’s North East Hub – 14023 Victoria Trail

Boyle Street Community Services offers an attractive benefits package after successful completion of probationary period. Professional development is provided and required in the development of the Family Connections Facilitators.


The Ubuntu CSD (Collaborative Service Delivery) Program is seeking a Family Connections Facilitator; an integral role on the team responsible for working with families and youth to help them to create a safe and healthy household, to model parenting skills, develop healthy family relationships and boundaries, and to provide fully engaging family time visits. Family Connections Facilitators strive to build a family’s capacity with an emphasis on community and cultural involvement, and helping connect families and youth to long term supports in their communities.


• Build trusting relationships with family members and spend focused time in the home to work towards reaching the service plan (titled Children’s Services Planning Form or CSPF) goals

• Provide strength-based feedback on parenting and discipline and offer suggestions for effective parenting and positive discipline techniques

• Address safety concerns by providing coaching on stress and anger management</