Stovel Block (Sakihta Kikinaw) - Onsite Resident Manager

JOB TITLE: Stovel Block Resident Manager

REPORTS TO: Housing Services Manager

HOURLY RANGE: $20-$22/hr plus studio suite

HOURS: 37.5 hours/week

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

Preference will be given to candidates who have experience working with female-identifying clients who have experienced homelessness, crisis situations, and who are on their paths to growth and healing.

Job Purpose:

Stovel Block (Sakihta Kikinaw) is a 27 unit flexible housing building for female identifying individuals. The focus is to build a safe and healthy living space using harm reduction, relationship building, and community development philosophies to support tenants in building life skills to sustain housing. The Resident Manager is responsible for all day-to-day operations of Sakihta Kikinaw including vacancy management, building maintenance, and managing tenancy. With support staff, they will provide a compassionate approach and active support to provide opportunities for skill development and community engagement.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.


· Act as a liaison between landlord, property management, & tenants.

· Foster a sense of neighborliness and build a sense of community within the building.

· Develop schedules & activities, in conjunction with residents, to maintain the property, bring people together, and build stronger relationships.

· Provide supports to tenants as needed and liaise with support workers as required.

· Make connections and foster relationships with external stakeholders, organizations, & agencies to bring in programming and encourage volunteering or employment.

· Support in facilitating cultural activities & ceremonies.

· Facilitate the rental process for effective unit turnover: potential tenant screening, showing of vacant suites, completing required paperwork for suite rentals, key distribution, damage deposit collection and maintain rental waitlist.

· Monthly rent collection, including processing rent payments, managing the rent roll and bank deposits.

· Distributing tenant notices.

· Completion of move-in and move-out condition reports.

· Manage and coordinate interior and exterior repairs, maintenance. Installations, landscaping, etc., as required (both preventative and emergency maintenance).

· Monitor security cameras.

· Complete daily interior and exterior building checks.

· Respond to facility emergencies and after hours service calls as and when required.

· Maintain good communication with building staff, tenants, contractors, and partners.



Two year Diploma or equivalent. Candidates without a diploma but who have post-secondary education and relevant and related experience will also be considered.

Skills, Abilities and Attitudes:

· A strong commitment to upholding the values of Boyle Street Community Services.

· Must have excellent boundaries.

· Mental resiliency is key.

· Ability to work in highly stressful and everchanging environment.

· Ability to network and develop partnerships with a range of partners & stakeholders.

· Great attention to detail and excellent organizational skills and ability to multi-task.

· Ability to solve problems quickly, creatively, and ethically.

· Able to communicate with effective written and oral communication skills.

· Able to plan, organize, and facilitate programming as needed.

· Able to identify and maximize relevant opportunities.


· At least 2 years of experience in delivering community based services.

· Knowledge of Landlord & Tenant Legislation – completed Landlord & Tenant training or willing to complete upon hiring.

· Good working knowledge of Microsoft Office (Word, Excel, Outlook)

· Extensive knowledge and understanding of poverty related issues, trends and services particularly within, but not limited to the urban aboriginal population is essential.

· Good working knowledge of Alberta Supports and other resources available within Edmonton.

· Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis).

Closing Date: Until suitable candidate is found

To Apply:

Please email your resume and cover letter to: Please include Stovel Block (Sakihta Kikinaw) - Onsite Resident Manager in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:




And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services, 2021

Community Centre Reception:
(780) 424-4106

Community Centre
10116-105 Avenue

Edmonton, AB T5H 0K2

ᐊᒥᐢᑿᒌᐚᐢᑲᐦᐃᑲᐣ (Amiskwacîwâskahikan),

Treaty 6 Territory


Charitable Registration no.: 118814391 RR0001

​Boyle Street Community Services is the trade name of The Boyle Street Service Society, an Alberta society and a registered charity.