Weekend Drop-In Support Worker

JOB TITLE: Weekend Drop-In Support Worker

REPORTS TO: Drop In Manager

HOURLY WAGE: $22.05/hour

HOURS: Saturday-Sunday from 8:30am-4:30pm

JOB ID: 20-082BSCS

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

This is a temporary position until the end of March, 2021.

Job Purpose:

The Weekend Drop-In Support Worker assists the Weekend Supervisor with the daily operations of the Drop-In, community engagement, and encouraging clients to participate on a voluntary level in a way that fosters improved social, physical and mental health. They provide clients with access to information, support and connections to services within Boyle Street Community Services and external agencies.


· Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion.

· Offer access to information, supportand connections to services within Boyle Streetand external agencies.

· De-escalate tense inter-personal and group situations.

· Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.

· Greet community members and leads the effort to develop a warm, friendly and inviting environment through community engagement, identifying and addressing their immediate needs, and supporting them through referrals.


· Education: Degree or equivalent in community development, social work, occupational therapy or other related field. Candidates without a Degree but who have post-secondary education and relevant and related experience will also be considered.

Skills, Abilities and Attitudes:

· Ability to work in a highly stressful and ever changing environment

· Must have excellent boundaries

· Mental resiliency is key

· Understand the challenges and stresses facing people who live in poverty

· Treat people with respect and in a sensitive manner

· Knows how to problem-solve with people who face emotional and psychological challenges

· Able to handle multiple demands at the same time; exceptionally well organized

· Listens well, has a calm demeanor and knows how to solve practical problems

· Possess robust mental health and a commitment to self-care

· Good working knowledge of Microsoft Office (Word and Excel in particular)

Experience and other requirements:

· Experience working with Indigenous people and individuals from diversecultures

· Able to stand and walk up to 80% of shift, ability to lift and carry up to 50 lbs and ability to work in a noisy and fast paced environment

· Current First Aid

· Suicide intervention certificate

· Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)

Location of work: The community centre located at 10116-105 Avenue.

Closing Date: Until Suitable Candidate is Found.

To Apply:

Please email your resume and cover letter to: Please include 20-082BSCS Weekend Drop In Worker in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.

Pronouns might be:




And other pronouns that help individuals to express themselves

At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services, 2020

Community Centre Reception:
(780) 424-4106

Community Centre
10116-105 Avenue

Edmonton, AB T5H 0K2

ᐊᒥᐢᑿᒌᐚᐢᑲᐦᐃᑲᐣ (Amiskwacîwâskahikan),

Treaty 6 Territory


Charitable Registration no.: 118814391 RR0001

​Boyle Street Community Services is the trade name of The Boyle Street Service Society, an Alberta society and a registered charity.