okimaw peyesew kamik | King Thunderbird Centre
10740 99 St NW Edmonton, AB T5H 1N7
ᐊᒥᐢᑿᒌᐚᐢᑲᐦᐃᑲᐣ (amiskwacîwâskahikan),
Treaty 6 Territory
Community Supports
Street Outreach
The street outreach team provides a compassionate person-centered approach and supports people experiencing homelessness who are living rough in the Edmonton parks, river valley and parkland areas. The goal of the Street Outreach team is to build trust, reduce barriers, and connect people with services and support they need to improve their well-being.
When onoutreach walks the team carries backpacks equipped with necessities such as water, snacks, socks, underwear, hygiene items, and harm reduction supplies.
Street Outreach can help:
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Provide harm reductions supplies
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Build trusting relationships through consistent outreach
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Obtain identification
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Apply for income support and other benefits folks may be entitled to
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Connect people to housing and community resources
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Support individuals in accessing healthcare services, including medical appointments, specialists, dental care, vision, and follow –up appointments
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Connect people to cultural support and services
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Advocate and navigate community resources
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Reduce barriers to accessing support and services
Street outreach takes referrals via email to Streetoutreach@boylestreet.org
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A person is intoxicated or otherwise impaired
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A person is sleeping in a lobby, or unsafe space
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A person is dressed inappropriately for the weather
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A person feels unsafe, but no threat of violence is present
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A person is confused, disoriented, or may be experiencing a mental health crisis
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A person has overdosed or is not breathing
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A person is violent or is threatening violence
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A person is exhibiting violent behaviour and is refusing to leave
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A large group situation where safety is uncertain
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A person is asleep in a snowbank for an extended time
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Call 211 and press 3
You’ll be connected with a Crisis Diversion operator who can assess your situation and dispatch a team if needed. -
Who responds
Crisis Diversion teams respond to non-emergency crisis calls referred by EMS, EPS, Peace Officers, or the 211 Hotline. -
Who can call
Anyone can call, including individuals, businesses, community agencies, or the person needing help. -
What to provide
The more details you share, the faster and more effective the response will be. Helpful information includes:
• Full name and date of birth
• Physical description
• Exact location and destination
• Any mobility or health concerns -
What to expect
The 211 operator will provide an estimated wait time. Response times may vary depending on weather, call volume, team availability, and peak hours.
• Peak times are typically between 11 am and 11 pm in the summer, and 11 pm and 6 am in the winter.
• Priority is given to individuals exposed to extreme weather conditions.
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24/7 Crisis Diversion
The 24/7 Crisis Diversion program is funded by the City of Edmonton
Established in 2015, the 24/7 Crisis Diversion program is a partnership between Boyle Street Community Services (BSCS), the Canadian Mental Health Association (CMHA), the HOPE Mission and REACH Edmonton. The program helps people experiencing a non-emergency crisis get to a safe place, freeing up police and emergency medical services to respond to more critical events.
When 24/ Crisis Diversion responds to a call people are connected to appropriate resources versus engagement with police, justice and corrections it leads to the decriminalization of poverty, mental health and addiction.
Program stakeholders include Edmonton Police Services (EPS), Emergency Medical Services (EMS), Alberta Health Services (AHS), and Peace Officers.
The wâwâhtêwa Arts & Culture Hub
a welcoming space where the community members can express themselves through art.
The space offers art and cultural activities in a daily basis, such as painting, karaoke, screen-printing, talking circles and Indigenous Arts and Crafts.
The space is inclusive, public, and besides intentional arts and cultural programming, it offers essential services like coffee, lunch, companionship, basic needs, and supported access to other services like housing, health, transitional housing, etc.
The Hub provides a safe, welcoming environment for neighbors experiencing vulnerability.
Rooted in relationship-building and multidisciplinary staff, including two case managers to help individuals build pathways toward healing and well-being.
Past exhibit by our talented
Community Members
The wâwâhtêwa Arts and Culture Hub
Hours of Operation: Mon - Fri | 9 am to 5 pm
Address: 10333 97 Street NW.
